Frequently Asked Questions


How long will my exam take?

A retinal exam is a more extensive eye exam than you have at your regular eye doctor's office. Conducting a thorough examination is a lengthy process.  As a result, we are unable to determine the exact length of your clinic visit in advance.  Please plan on being in the clinic for 2 to 4 hours if you are undergoing an examination. 


What happens during my exam?

You will meet with a member of our clinical team prior to seeing your doctor who will get you ready for your exam.  Your eyes will be dilated and you may undergo diagnostic testing, such as photographs or an OCT.  After your assessment with a clinical team member, your doctor will see you for examination, consultation and treatment options.  If specialized testing or treatment is required, we will strive to finish these tests or treatments at your visit.  Please be aware there will be a wait time between each segment of your visit.

Will I have to be dilated?

Yes.  To perform a thorough exam, both of your eyes will be dilated so your physician can see the retina at the back of the eye.  After the drops are administered, it takes approximately 30 minutes for dilation to occur.

Should I bring anything with me?

  • Your completed registration form.  Please arrive 15 minutes prior to your appointment if you would prefer to fill out your registration form in our office.
  • Your medical insurance card(s).  We do not accept vision insurance.
  • A list of medications you are taking with dosage or bring your medication bottles with you.  This includes over-the-counter and herbal medications.
  • A list of past surgeries
  • A list of any allergies to medication and past medical history
  • Your eye glasses
  • A pair of sunglasses  

Will I need a driver?

We recommend you have someone accompany you who can drive you home after your appointment.  Both of your eyes will be dilated which lasts approximately 3 to 4 hours.  If you undergo an in-office procedure, a driver is required

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Are there wheelchairs available?

There are a few wheelchairs on site which are available on a first come, first served basis.  Please be aware if you need physical assistance with transferring and personal cares, we require someone to accompany you to your appointment who can assist you.  This person must remain with you throughout the duration of your visit.  If you require assistance and do not have someone accompanying you, your appointment will be rescheduled.

Do you accept my insurance?

Please visit our Insurance page to learn more about which insurances policies are accepted.  Some insurance companies require a referral to our practice.  Please review your insurance benefits prior to your appointment and obtain any necessary referral.  If your plan has a co-payment, we will ask for payment when you check in for your appointment.  For commercial insurance plans, the amount of the co-pay is usually listed on the front of your insurance card.  

What if I have a power of attorney?

If you have a medical power of attorney and are unable to sign your own consent forms, your power of attorney must accompany you to your appointment or be immediately available by phone.